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Journey simulator
Every step is a real journey node — trigger, wait, branch, send, goal. Choose what the shopper did, then step through what Adrox sends and when.
1 · The trigger
2 · What the shopper does next
BUILT-IN SAFETY
Messages go only to opted-in contacts. Outside WhatsApp’s 24-hour window only approved templates are sent. SMS uses your DLT template. Quiet hours and frequency caps apply, and one switch stops every automated send.
JOURNEY · CART ABANDONED
Step 2 of 7
TRIGGER
Cart abandoned · 2 items, ₹3,130
The shopper added items and left. Event tracking starts the journey.
+1 HOUR
Wait 1 hour
Gives the shopper time to come back on their own before any message goes out.
+1 HOUR
WhatsApp: “Your cart is saved”
Approved template with the product photos and a link straight back to the cart.
+1 DAY
Branch: purchased?
If an order arrives, the journey exits. If not, it continues.
+1 DAY
Email with the offer
The cart, reviews of the items and the 10% offer attached from Offers.
+3 DAYS
Web push on their next visit
If they return to the site, a push brings the cart back into view.
+7 DAYS
Exit: moved to a retargeting audience
No order. The shopper joins an audience for Meta and Google, and the journey stops messaging.
Offers, referrals and affiliates
Discounts, cashback and EMI-style offers in rupees, with dates and terms, attached to journeys, campaigns and creatives. Withdraw it and it disappears everywhere at once.
Offer type
Attach to
PREVIEW · WHATSAPP TEMPLATE
Referral and affiliate codes
Each partner and customer gets a unique link or code. Clicks, orders, commissions and rewards are tracked; partners can be approved, suspended or revoked.
Store walkthrough
Event tracking · live visitors · web push
One snippet tracks page views, product views, cart activity and conversions. Those events start journeys, build audiences and show who is on the site right now.
Live event stream
LIVESend a web push to people on the site now
Your cart is one tap away
The linen throw is still in your cart. Free shipping ends tonight.
KORAHOME.IN · NOW
Shoppers on the site right now with items in their cart who haven’t started checkout.
Shopper funnel this week
Meta and Google, optimised to purchases
The Campaign Manager builds Meta sales and Google Performance Max campaigns from your catalog and creatives. Purchases are sent back server-side through the Meta Conversions API and Google’s conversion upload, so bidding learns what a real buyer looks like.
The D2C toolkit
Products in WhatsApp, with click-to-WhatsApp ad leads and a floating chat button on your site.
Event-triggered journeys with waits, branches, A/B splits and an order-placed goal.
Discounts, cashback and EMI-style offers in rupees, with dates and terms, attached anywhere.
Unique links and codes with clicks, orders, commissions and rewards tracked.
Page views, product views, cart activity and conversions from one snippet.
See who is on the site now and send a push to the right segment.
Meta and Google campaigns run by AI agents, with purchases sent back server-side.
Audiences by behaviour and spend, synced to ad platforms with a size check.
Keep a control group out of a journey to see the orders it really added.
Works best with
FAQ
Yes. Connect your commerce platform — Shopify is in the connector marketplace — and add the tracking snippet from the Install center to capture page views, product views, cart activity and conversions.
Only to contacts who opted in. Outside WhatsApp’s 24-hour window, Adrox sends approved templates only, and quiet hours and frequency caps are enforced at send time.
Adrox keeps the click ID with each visitor and sends purchases back server-side through the Meta Conversions API and Google’s conversion upload, so bidding optimises toward orders.
Yes. Unattended messaging has a tenant-wide kill switch and a switch per recovery ladder, so you can pause every automated send in one click.
Run a holdout. Adrox keeps a random control group out of the journey and shows incremental conversions, relative lift and confidence after the measurement window.
Every module is on every plan. Launch, Growth and Scale differ by contacts, channels and brands. Book a demo for pricing that fits your store.