Scope
This guide covers daily operation for Live Visitors & Event Tracking. Availability depends on your tenant package, role and configured providers.
Purpose
Capture real-time and historical website behaviour.
Inspect sessions, visitors, events and behavioural context.
Before you start
Correct tenant and project selected
Required source or provider is available
An accountable owner is identified
Test data can be separated from live activity
Procedure
- State the operating objective and the record, audience, campaign or project in scope.
- Inspect sessions, visitors, events and behavioural context.
- Inspect the current status and supporting context before changing anything.
- Account for system behaviour: Trigger re-engagement, scoring or workflows from eligible events.
- Resolve failures, missing data or approval requirements before continuing.
- Close the loop: Measure page, event, funnel and visitor movement.
Verify the result
Measure page, event, funnel and visitor movement. Confirm that the intended record, state, run or report is visible to another authorised operator and that its next owner is clear.
Completion checkpoint
The capability is in the intended state, evidence is current, exceptions are owned and the next action can be understood without a separate status message.
Controls and limitations
Minimise captured data and respect consent/retention policy. Predictive, attribution and recommendation outputs support operator judgement; provider and data limitations remain relevant.